How to order from Fiys?

1. Shopping cart

Select the products you would like to order by clicking on the "add to shopping cart" button. This will place your selection in the shopping basket. If you are still thinking and would like to buy this product later, you can put it on the watch list and move it from there to the shopping cart at any time. You can change this selection at any time until you submit your order by changing the number of products, deleting the selection by clicking on the "remove" box or cancelling the order process. By clicking on the button "checkout" you will proceed to the next step of the ordering process.

2. Checkout

Please log in with your e-mail address and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed, and used in compliance with data protection regulations (data protection notice). Your data will not be used for any other purpose or passed on to third parties. If you are already registered, you can now select the shipping method. Please note the different shipping methods and fill in all the necessary information. By clicking the "Continue" button you will be taken to the next step of the order process.

3. Check billing address and select payment method

Now check your billing address and enter your desired payment method. By clicking the button "Continue" you will get to the next order step.

4. Check shipping address and select shipping method

Check your shipping address and select your preferred shipping method. Please note that Fiys offers many different shipping options and check that you have selected the correct one. By clicking the "Continue" button you will be taken to the final step of the order process.

5. Complete order process and GTC and cancellation policy

You will receive an overview of your order: the selected products, the shipping and billing address and your contact details. Check that all the details are correct and please read the General Terms and Conditions and the Cancellation Policy carefully. You can only continue with your order if you agree to the General Terms and Conditions and the cancellation policy (tick the box). By clicking the button "Buy now" you confirm your order to us. You hereby submit a legally binding offer.

Right of withdrawal for consumers

All information on the right of withdrawal